KIRIKKALE
CHAMBER OF COMMERCE AND INDUSTRY

Kırıkkale Chamber of Commerce and Industry has completed Quality Management System and Costumer Satisfation Management System audits successfully which has benn made by Turk Loydu Certification Center.

The audit team, which is consisting of Turk Loydu auditors team leader Mümin Bakkal and auditor Arzu Çınar, audited the compliance of Kırıkkale Chamber of Commerve and Industry with ISO 9001:2015 Quality Management System and ISO 10002:2018 Customer Satisfiction Management System for one day. In the audit, audited all units and institutional infrastructure starting from Chamber’s management processes. They have not find any major mistake and problem in the audit and Kırıkkale TSO successfully completed the audit.

In the audit, didn’t find any mistake interms of ISO 9001:2015 Acreditation System. It was deemed appropriate to make revisions in some practices in the recommendations made in order to increase the quality of the institution. Secretary General Ahmet Şerbetçioğlu, who has indicated that no mistakes were found in the implementation of the IS0 9001:2018 Costumer Satisfaction System, which examines member relations and complaints handling processes, said that efforts will continue to increase member relations and service quality. Şerbetçioğlu, who has expressed that he proud of successfully complete audit, said that As the chamber, we attach importance to adding value to Kırıkkale, providing quality service and increasing member satisfaction while creating this value. I would like to thank our employees who contributed to the establishment and implementation of the Turk Loydu Quality Standard system in our chamber.