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HİZMET KALİTESİNİ ARTIRMA ÇALIŞTAYI

WORKSHOP TO IMPROVE SERVICE QUALITY

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Kırıkkale Chamber of Commerce and Industry added a new one to its efforts to increase the service quality it provides to its members. At the Accreditation Workshop, which was held with the participation of 10 rooms, the service standards of the rooms were compared.

Within the scope of the Accreditation System established by the Union of Chambers and Commodity Exchanges of Turkey, with the aim of ensuring the harmony between the Turkish Chamber System and the European Chamber System, with the participation of 10 chambers hosted by Kırşehir TSO, within the scope of the Accreditation System, Kırıkkale TSO Secretary General Ahmet Şerbetçioğlu, Press and Information Transaction Manager İsa Sarıaydın and Foreign Trade Manager Rümeysa Canıdemir attended. In the workshop, which was held under the supervision of the Accreditation System Consultant Banu Yüksel, the quality criteria of the services provided to their members by Kırıkkale CCI, Kırşehir CCI, Nevşehir CCI, Gaziantep TO, Aksaray TSO, Soma TSO, Körfez TO, Dinar TSO, Marmaris TO and Aliağa TO were examined under 83 headings. Stating that the workshop, which allows chambers to take preventive measures by seeing their shortcomings, to examine the practices of other chambers and to share good practices, was very useful, Secretary General Ahmet Şerbetçioğlu said that Kırıkkale Chamber of Commerce and Industry, which has increased its service quality with the accreditation system it was included in 2018, has been working to increase this quality. He said he will continue.


Date : 8.06.2021 / Location :
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